Overseas Jobs

IT Trainer/Web-Based Application Specialist
About the Job

*** 80% TRAVEL REQUIRED***

Salary: $45k - $50k plus full benefits

***US Citizenship or Green Card/Permanent Resident work status required for government background check.***

OST, Inc, a growing and dynamic consulting company is looking for a Trainer/Application Specialist to add to its team. The primary responsibility will be to develop and maintain course curriculums and provide On-site and over the web training to our client base nationwide of a complex web-based application. The position will also provide application knowledge support to both external users and internal team members.

Responsibilities include:
* Deliver training to clients both on-site and via the web.
* Develop and maintain course material
* Develop and maintain User Guides for the application
* Identify external and internal training requirements and develop training strategy
* Provide support to clients and team members on application and business rules
* Provide assistance in Service Desk operation
* Suggests and implement solutions to improve operations process
* Document and maintain training process guide
* Maintain high degree of customer satisfaction
* Coordinate development of user manuals, knowledge bases, and FAQs

Must Have:
1. A Bachelors degree in Computer Science, Information Systems, Engineering, Business or other related discipline
2. Minimum of 5 years, 3 of which must be in web-based enterprise application training.
3. Experience in in-class and over the web training
4. Excellent oral and written communication
5. Excellent working knowledge of web-based enterprise software technology
6. High level of proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint, Access)
7. Experience in e-learning content development
8. Must be able to travel up to 80% of the time

Preferable to Have at Least some of the following:
1. Camtasia, Captivate, Dreamweaver or Flash development experience
2. MS Access/SQL experience
3. Microsoft Office certifications
4. Training Certifications

Apply with MS Word resume online.

Location: Washington, DC NW (Dupont Cicle Metro)
Compensation: $45k - $50k Negotiable plus full benefits